< Shipping Policies - Guitar Mill

Shipping Policies

Guitar Mill proudly ships using FedEx®.

Domestic Shipping: 

All Guitar Mill bodies and necks are shipped and insured via FedEx® Ground service to the lower 48 states and the rate is a flat $18 per two items (bodies and/or necks.) 

Hawaii and Alaska are subject to higher shipping costs that are reliant on market pricing, but usually hover around $35 for a two item or less order. 

International Shipping:

In the past, Guitar Mill has used USPS and the postal services of foreign countries to deliver our premium bodies and necks to our international customers. However, in the wake of Covid-19 and due to other circumstances, USPS has become increasingly slow and unreliable. 

Due to this, as of August 2020, we have decided to ship and insure via FedEx® International for all international orders. 

There are a lot of advantages to this change. FedEx® International is much quicker than the post office. Orders are arriving to their end users 1-3 weeks sooner via FedEx® than with the post office. FedEx® also provides better customer support and offers better insurance for international shipments.

Of course, the better the service, the more it costs. We have set a flat rate of $180 for most international shipments and an $100 flat rate for Canada and Mexico. These rates are represented as an average and cover a large portion of the world. Shipping rates are subject to change depending on current rates from FedEx®. If your shipping costs are more than the allotted flat rate, we will contact you to collect the overage. The parts of the world most affected by this would be Australia, New Zealand, parts of the Middle East and Eastern Asia. Pricing may vary depending on your country’s policies and access of FedEx® shipments. 

We apologize for any inconvenience this may cause, but we feel as though this change in international shipment providers is necessary to ensure quality service and the safe delivery of our premium quality products. 

Due to CITES regulations, we cannot ship Brazilian Rosewood or Ivory out of the U.S. All other species of wood/rosewood and building materials are available to be shipped internationally.

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