How long do I have to wait?  

Tell me more about lead times!

 

Since most of our items are built to order, lead times are an unfortunate inevitability.  

Our lead times are as follows: 

Body Blanks = 7-10 Days

Unfinished Standard Spec. Bodies = 2-4 weeks

Unfinished Custom Bodies = 3-6 weeks

Unfinished Necks = 12-14 weeks

Finished Bodies = 12-16 weeks

Finished Necks = 14-16 weeks

Relic Kits = 14-16 weeks

Set-up or Small Repair = 1-2 weeks

Before you Order!

Check our “Get it Now” Store!

(We may already have what you are looking for ready-to-ship!)

For your sake and ours, calling us to check on the status of your order before the lead time has come up is not necessary and will cause further delays for you and our other clients.  Every time we get a call like this, we have to cease building/finishing, pull your order off of the production line and check its status.  This takes time that we could use to finish our workload. We are a very small shop, so please keep in mind that our time is better spent building guitars rather than giving updates. We would greatly appreciate if you only call if you have a very specific and time-sensitive question or if we are running a considerable amount behind your projected lead time.  We honestly do appreciate each and every customer and refuse to sacrifice quality for a shorter lead time. We thank you all for being patient as we do our best to stay on top of the ever-growing demand for our products and services!

 

If you would like an update on your order, the best way to do so is send an email to BOTH of these addresses:

jack@guitarmill.com

info@guitarmill.com

 

*Disclaimer: Since we are a small company, lead times are subject to change. Lead times represented here as an average.  Actual lead time may vary due to work load, material availability, employee illness, family emergency, attention to detail, order specifics and other varying circumstances.  We try our best to get every order out as quickly as possible, however, we refuse to sacrifice quality for a shorter lead time.  Trust us, all of our products are well worth the wait!*