{"id":32961,"date":"2021-10-06T17:34:05","date_gmt":"2021-10-06T17:34:05","guid":{"rendered":"https:\/\/guitarmill.com\/guitarmill\/?p=32961"},"modified":"2021-10-06T17:34:06","modified_gmt":"2021-10-06T17:34:06","slug":"refunds-exchanges","status":"publish","type":"post","link":"https:\/\/guitarmill.com\/guitarmill\/refunds-exchanges\/","title":{"rendered":"Refunds & Exchanges"},"content":{"rendered":"\n

Q: Does Guitar Mill accept returns?<\/em><\/strong><\/p>\n\n\n\n

A:<\/strong>\u00a0If for some reason you are not satisfied with your purchase, items may be returned within a 7 day period for a refund or exchange. Keep in mind \u2013 ALL \u201cGet It Now\u201d items are subject to a restocking fee of 20 \u2013 25%. These items are clearly listed with details and photographs, so if you purchase the item, and then decide you want to return or cancel the order \u2013 there will be a restocking fee. Items must be unaltered and sent back in their original condition. We will thoroughly inspect the item(s) for refund\/exchange eligibility. Nitro finishes are susceptible to \u201ccold checking,\u201d cracking and other forms of damage that are not covered by any kind of warranty. \u00a0Read more:\u00a0GM Finish Disclaimer \u2013 Warranty.<\/strong><\/a><\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

All Refunds will incur a 20% \u2013 25% restocking fee. Fully custom work\/items (NON- GIN) are NOT eligible for refunds. Custom work is defined as up charges\/add ons, services that make your body or neck especially unique and difficult to resell.<\/p>\n\n\n\n

Q: What if I want to cancel my order or receive a refund?<\/em><\/strong><\/p>\n\n\n\n

A:<\/strong> Well, since most all products are custom built per your specs, if you need to cancel your custom body or neck order you will be responsible for its non-refundable custom work and\/or a 20% \u2013 25% restocking fee depending on the amount of custom work involved.<\/p>\n","protected":false},"excerpt":{"rendered":"

Q: Does Guitar Mill accept returns? A:\u00a0If for some reason you are not satisfied with your purchase, items may be returned within a 7 day period for a refund or exchange. Keep in mind \u2013 ALL \u201cGet It Now\u201d items are subject to a restocking fee of 20 \u2013 25%. These items are clearly listed with […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-32961","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nRefunds & Exchanges - Guitar Mill<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guitarmill.com\/guitarmill\/refunds-exchanges\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refunds & Exchanges - Guitar Mill\" \/>\n<meta property=\"og:description\" content=\"Q: Does Guitar Mill accept returns? A:\u00a0If for some reason you are not satisfied with your purchase, items may be returned within a 7 day period for a refund or exchange. Keep in mind \u2013 ALL \u201cGet It Now\u201d items are subject to a restocking fee of 20 \u2013 25%. 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